Microsoft Office / Office 365
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Open Shared Mailbox / User's Mailbox in Outlook on the Web (OWA)
When you need to access another mailbox, you can do so online with Outlook on the Web (OWA). Go to Outlook and sign in with your work credentials + MFA approval. Once signed in go to the top right co…
Microsoft Defender for Office 365 & The Report Messages Add-On
Microsoft Defender for Office 365 Microsoft Defender for Office 365 is a cloud-based email filtering service that helps protect your organization against spam, phishing attempts, unknown malware and…
How to Setup and Do Self Password Reset MS 365 Account
Resetting your Password to get access to your MS365 account, Computer in the office, or Remote Access. NOTE: Only a cell number that can receive text messages is permitted for this setup. Enrolling i…
Onedrive and Known Folder Move (KFM)
Known Folder Move (KFM). Known Folder Move, or KFM, is a policy in OneDrive that syncs your Desktop folder, Document folder, and Picture Folder to OneDrive. Once the files are synced to OneDrive, the…
Access your Online Archive in the Outlook Client
Access Online Archive Email from the Outlook Client. This article will show you how to access your Outlook archive email in Outlook on a PC or Mac. All emails, calendar items, and tasks that are olde…
Sharing Files with Onedrive Desktop
OneDrive Guide 1. Open Onedrive app on your desktop by searching for “Onedrive” App will open looking like this 2. Sign into the app 3. After signing in click next, on all prompts 4. Open Onedrive by…
Add Public Folder Calendars
This will guide you through adding a public shared calendar in outlook. Instructions. 1. Open Outlook 2. Look in the bottom left corner for the “Folders” list. It could be hidden behind “…” 3. Scroll…
Share/Grant Permissions to Calendar in Office (Desktop)
This guide outlines the steps necessary to successfully share your calendar out to another Office user. How to Share Your Calendar: Sharing your calendar: 1. Open Outlook 2. At the bottom left of the…
How to add Teams "Call me" Signature hyperlink
How to setup “Call me on Teams” Hyperlink for Outlook Signature 1. Open outlook and click File > Options, and a dialogue box will open: 2. Click “Mail” on the left hand side and click “Signatures” 3.…
How to add safe sender
1. Right click on the email you wish to whitelist: 2. You can select "Never Block Sender" or "Junk E-mail Options for more settings. 3. Select Safe Senders tab and click "Add..." to add recipients to…
Accessing Quarantined Emails
With the increasing threat of online phishing attempts, more and more emails are getting flagged and quaratined for user protection. This guide will show you how to access quarantined emails, and how…
How To Password Protect your Office Files
Note: A file with encryption can only be accessed with a password. Losing the password would mean losing access to the file permanently. Proceed with caution. With your Office file open, click File t…
Working with SharePoint
This document is a guide for working on SharePoint when working on non-company owned machines. Accessing SharePoint. Go to office.com , and sign in to your work or school account. In the upper left c…
How to Remove Metadata from Microsoft Word Files
This guide outlines the steps needed to remove metadata from a word document. How to remove metadata: 1. Open the word document you wish to inspect. 2. Click on File > Info > Check for Issues > Inspe…
Add Shared Calendar
Add Shared Calendar. 1. Navigate to your Outlook Calendar: 2. Right click Shared Calendars > Add Calendar > From Address Book: 3. Type the shared calendar you wish to add and double click the name to…
Invite users to mail lists
Inviting users to mail lists. 1. Navigate to this portal and select Groups I own. 2. Select the group you wish to invite users. 3. Click on the pencil icon to edit or double click: 4. Click on member…
Sharepoint
This guide is designed to help users who are transitioning from an on-premises Windows file system to SharePoint, synced to File Explorer. SharePoint offers a cloud-based, collaborative environment f…
Find & release quarantined messages in Exchange Online
Find & release quarantined messages in Exchange Online. In Microsoft 365 organizations with mailboxes in Exchange Online or standalone Exchange Online Protection (EOP) organizations without Exchange…
Exporting OneNote Notebook
Exporting from OneNote. Open the notebook you are looking to export. Select file in the top corner and then select export. There's two options for exporting, you can select either a single page or th…
Sync your SharePoint Libraries to Windows Explorer
Set up Sync for your library. In your browser, sing into Office365 and open your SharePoint site. On your SharePoint site, navigate to the library of files you want to sync with. Select Sync in the t…
How to Create Signature Auto Text in word
Use Word’s Quick Parts or AutoText feature to create a complete signature that includes your handwritten signature and typed text, such as your job title, email address, and phone number. Begin by cr…
Set Signature in Outlook
This article details the steps necessary to setup your signature within Outlook. Instructions. Please start Outlook and do the following: 1. At the top left of your screen, click on File. 2. On the l…
Add Public Folder Contact Lists
Instructions. To add public folder contact lists to the Outlook Address Book, please use the following instructions. The screenshots in this article are using Outlook 2010. Outlook 2013 or 2016 may l…
Activate Office 365
ou may be required to Activate Office 365 in order to use the programs offered by the Microsoft service. Select whether you are activating for the first time or changing an from one account to anothe…
Add Quick Access Toolbar from Saved File
When a backup of the Quick access toolbar is made, the following steps will help you load those settings back. Instructions. 1. Open Word >> File >> Options >> Quick Access Toolbar 2. Click Import/Ex…
Located Item/Folder Missing in Outlook
This article details the steps necessary to locate a file or folder that has gone missing in Outlook. Instructions. Please open Outlook and do the following: 1. In Outlook, search for an email within…
Add Shared Mailbox in Outlook
In on-prem and older Exchange deployments, giving Full access to a user is not enough to have the mailbox automatically added.Follow these steps to add a Shared Mailbox into your Outlook profile.The…
Add Public Folder Calendars
This will guide you through adding a public shared calendar in outlook. Instructions. 1. Open Outlook 2. Look in the bottom left corner for the “Folders” list. It could be hidden behind “…” 3. Scroll…
Share Outlook Contacts Folder
Below are the steps on how to share your Contacts folder with other users in your Office 365 organization. Step-by-step guide. 1.Open Outlook 2. Go to your Contacts 3. Right click on the contact list…
Recover Deleted Outlook Items
Recover Deleted Outlook Items from the Deleted Items Folder. You can look for a deleted file in the Deleted Items folder in Outlook. click the Deleted Items folder to see if you can find your file;.…
Find Folder Path in Outlook
If you’ve accidently moved a folder and now can not find it, follow these steps to retrieve the full path to the folder. Instructions. 1. Search for email in known missing folder / Double click to op…
Add Public Folder Contact Lists
This will guide you through adding a public shared contact list in outlook. Instructions. To add public folder contact lists to the Outlook Address Book, please use the following instructions. The sc…
