Access Remote Desktop via IOS

Cloud Collective Support Updated by Cloud Collective Support

How to Access Remote Desktop Via Android Tablet/Phone

  1. Go to Apple App Store and search “Windows App”
  2. Open app and in the top left corner of the page, hit the + sign to add a PC.
  3. Select 'No Gateway Configured'. Enter the information provided by the technician.
  4. On main page under "PCs" enter your PC name.
  5. Go back to home screen and connect to the PC
  6. Enter your credentials when it prompts. Your Username will be prompted and you'll need to enter your password.
    Click continue and approve MFA and you're in!

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Use Remote Desktop from a Mac

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