Introduction to AutoElevate

Cloud Collective Support Updated by Cloud Collective Support

What is AutoElevate?

AutoElevate is a software feature designed to streamline user experiences and enhance system security. It helps users and administrators by automating certain tasks that require elevated permissions or administrative access on a computer or network. By following the guidelines in this help guide, users can make the most of AutoElevate while maintaining a secure and productive computing environment.

Benefits of AutoElevate

AutoElevate offers several benefits:

  • Improved User Efficiency: Users can perform administrative tasks without needing to contact IT support, saving time and reducing downtime.
  • Enhanced Security: AutoElevate ensures that users only gain elevated access when necessary, reducing the risk of misuse or unauthorized changes.
  • Streamlined Workflow: The process of requesting and granting elevated privileges becomes seamless, minimizing disruptions to regular work.

How AutoElevate Works

Scenario 1: Preapproved Applications (Rule-Based Elevation)

  1. User Action: A user attempts to run an application (e.g., a trusted software installer) that has a preestablished rule in AutoElevate.
  2. Automatic Elevation: AutoElevate recognizes the application and automatically grants temporary elevated privileges without requiring manual approval.
  3. Task Completion: The user completes the task seamlessly.
  4. Privilege Revocation: Once the task is done, AutoElevate revokes the elevated access, restoring the user’s standard permissions.

This scenario ensures fast, secure access to commonly used tools without interrupting workflow.

Scenario 2: Unrecognized Action (Manual Approval Required)

  1. User Action: A user tries to perform a task (e.g., installing unknown software or changing system settings) that doesn’t match any existing rule.
  2. Request Submission: AutoElevate prompts the user to submit a request for elevated access.
  3. Approval Workflow: The request is sent to designated administrators for review. If no action is taken within a set time, a support ticket is automatically created.
  4. Elevation (If Approved): Upon approval, the user receives temporary elevated privileges to complete the task.
  5. Task Completion & Revocation: After the task is finished, AutoElevate revokes the elevated access, maintaining system security.

This scenario ensures that only authorized actions are permitted, even when no predefined rule exists.

Need Help?

If you have any questions you can contact David using projects@cloudcollective.com or 778-819-6722.

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