How to Setup and Do Self Password Reset MS 365 Account

Cloud Collective Support Updated by Cloud Collective Support

Resetting your Password to get access to your MS365 account, Computer in the office, or Remote Access. NOTE: Only a cell number that can receive text messages is permitted for this setup.

Enrolling into Self Password Reset

  1. Go to https://aka.ms/ssprsetup and sign in with your MS 365 credentials
  2. You will be brought to this page, select 'Add sign in method'
  3. Select 'Phone' in the drop down menu and click add
  4. Enter your Personal Cell Number that will get text messages and verify with code you receive
  5. You will be notified if registered correctly

You are now setup for Self-Password Resets!

Resetting Your Password

  1. Enter your email in Outlook.com and click Next. Next window select 'Forgot my password'
  2. Next page will be to verify your email and finish the CAPTCHA. Click next once done
  3. Enter the phone number registered to your account and click Text
  4. Enter code texted to your phone and click Next
  5. Select to approve a Notification from MS Authenticator or Enter a code from MS Authenticator
  6. Once Approved you will be brought to the next step, enter your new password
  7. You will get the following once Finished. Congrats you reset your own password!

How did we do?

Microsoft Defender for Office 365 & The Report Messages Add-On

Onedrive and Known Folder Move (KFM)

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