3CX Installation and Upgrade

Alfred Chan Updated by Alfred Chan

Remove old 3CX account

If you are upgrading from an older version of 3CX follow these steps first to remove your old 3CX connection. If you're setting up 3CX for the first time on your computer you can ignore this section
  1. Reboot your computer
  2. Launch the 3CX app on your computer
  3. Click on the three dots in the top right corner then "Configure Accounts"
  4. Select your account and then click the trash icon to delete it.

Add new 3CX account

  1. You should have received an email from the 3CX server with an attachment for your configuration file. Save this attachment to your desktop
  2. Open your 3CX app
  3. Drag and drop the configuration file into the 3CX app. This should import and register your account
  4. All done!

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