Access your Online Archive in the Outlook Client

Access Online Archive Email from the Outlook Client

This article will show you how to access your Outlook archive email in Outlook on a PC or Mac.

All emails, calendar items, and tasks that are older than your organizations retention tag will be moved to your Online Archive folder.
Once emails have been moved to your online archive folder, you will no longer be able to find them in your live email account. You will need to look in your online archive email folders for your archived emails.
NOTE:  Access to your Online Archive emails are similar for both PC and Mac.

1. Open your Outlook app on your desktop computer.

Click the Outlook icon to log into your email.

2. In the folder pane of your email, find and expand your Online Archive folder.

3. You can now explore your Online Archive folders.

Explore the Archive Folder.
All of your folders within Online Archive will contain emails older than the set retention policy for your organization.

Searching your mailbox

Online archiving will separate your mailbox into two. Here are some tips you can use to help you search for emails with online archiving enabled.

1. Beside your Search bar, you will notice a drop-down menu.

2. Select "All Mailboxes" to include your online archiving folder in your search. This will come in handy when searching for older emails.

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