Microsoft MFA for Remote Desktop Gateway

Microsoft MFA for Remote Desktop Gateway

Overview

The following article will go over what to expect when connecting to the new RD Gateway using the same MFA environment used to access O365 (push notifications from the Microsoft Authenticator app)

Leveraging O365 multifactor authentication for accessing RD Gateway

Thanks to the sync setup between your server and O365 we are able to use the same multifactor authenticator (MFA) token for your O365 account to add an extra layer of authentication when logging into the RDS server; using your O365 account MFA to authenticate your Remote Desktop (RD) Session.

MFA prompts; what to expect

Signing into Remote Desktop: You will get prompted to approve or deny logins to the remote desktop gateway after entering your username / password. If you did not initiate the request, please contact support immediately

Unsolicited MFA prompts

If you ever get any MFA prompts you didn't initiate please contact support immediately to investigate in case it is an unauthorized party trying to log into your account.

Changing Multi-Factor Authentication to a new phone

If you have a new phone and need to transfer your Microsoft Authenticator to it, please follow this guide.

How to get help

If at any point you have questions or require assistance, please contact support

How did we do?

Edit Remote Desktop settings in Microsoft Remote Desktop 10

Access Remote Desktop via Android Tablet/Phone

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