General
Introduction to AutoElevate
File Naming Best Practices
IT Support Guide
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Microsoft Office / Office 365
Mobile Device Setup
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Outlook Mobile Sync Fix
Installing Microsoft Teams on iOS
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Link Office 365 to Android (Samsung) Apps
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Outlook App Setup on IOS
Multi-Factor Authentication
Multi-Factor Authentication (MFA) Setup (IOS)
Multi-Factor Authentication (MFA) Setup
How To Use Number Matching with Multi-Factor Authentication (MFA)
Multi-Factor Authentication (MFA) Setup - SMS only
Changing Multi-Factor Authentication to a new phone
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Remote Desktop
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Edit Remote Desktop settings in Microsoft Remote Desktop 10
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Mac
- All Categories
- Remote Desktop
- Microsoft MFA for Remote Desktop Gateway
Microsoft MFA for Remote Desktop Gateway
Microsoft MFA for Remote Desktop Gateway
Overview
The following article will go over what to expect when connecting to the new RD Gateway using the same MFA environment used to access O365 (push notifications from the Microsoft Authenticator app)
Leveraging O365 multifactor authentication for accessing RD Gateway
Thanks to the sync setup between your server and O365 we are able to use the same multifactor authenticator (MFA) token for your O365 account to add an extra layer of authentication when logging into the RDS server; using your O365 account MFA to authenticate your Remote Desktop (RD) Session.
MFA prompts; what to expect
Signing into Remote Desktop: You will get prompted to approve or deny logins to the remote desktop gateway after entering your username / password. If you did not initiate the request, please contact support immediately
Unsolicited MFA prompts
If you ever get any MFA prompts you didn't initiate please contact support immediately to investigate in case it is an unauthorized party trying to log into your account.
Changing Multi-Factor Authentication to a new phone
If you have a new phone and need to transfer your Microsoft Authenticator to it, please follow this guide.
How to get help
If at any point you have questions or require assistance, please contact support