General
Introduction to AutoElevate
File Naming Best Practices
IT Support Guide
How to access the service desk portal
Microsoft Office / Office 365
Mobile Device Setup
Setting up Teams on iOS
Setting up Outlook app for iOS
IOS Intune Setup
Android Intune Setup
How to set up a mobile hotspot (iPhone/Android)
Outlook Mobile Sync Fix
Installing Microsoft Teams on iOS
Installing Microsoft Teams on Android
Outlook App Setup on Android
Link Office 365 to Android (Samsung) Apps
Add an O365 account to Blackberry Hub
Outlook App Setup on IOS
Multi-Factor Authentication
Multi-Factor Authentication (MFA) Setup (IOS)
Multi-Factor Authentication (MFA) Setup
How To Use Number Matching with Multi-Factor Authentication (MFA)
Multi-Factor Authentication (MFA) Setup - SMS only
Changing Multi-Factor Authentication to a new phone
Teams
Adding a Call Delegate
Guide to Physical Phones
Signing into a Physical Phone for Teams
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Basic Teams Voice Information
Call Forwarding in Teams
Open Shared Mailbox / User's Mailbox in Outlook on the Web (OWA)
Microsoft Defender for Office 365 & The Report Messages Add-On
How to Setup and Do Self Password Reset MS 365 Account
Onedrive and Known Folder Move (KFM)
Access your Online Archive in the Outlook Client
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How To Password Protect your Office Files
Working with SharePoint
How to Remove Metadata from Microsoft Word Files
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Sharepoint
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Recover Deleted Outlook Items
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Remote Desktop
Access Remote Desktop via IOS
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How to Redirect Remote Print Jobs to a Home Printer
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Edit Remote Desktop settings in Microsoft Remote Desktop 10
Microsoft MFA for Remote Desktop Gateway
M365 MFA for RDG - Temporary Bypass Policy
Change your RD Gateway URL (Mac)
Change your RD Gateway URL (Windows)
Use Remote Desktop on a mobile device
How to change your password in a remote connection
Getting Started on a new Remote Desktop Server
Get Sound on a Local Machine from a Remote Session
Adobe
Set Adobe To Be Default PDF Reader
Change New Adobe Acrobat Pro to Old Adobe Acrobat Pro
Adobe PDF Combine Tool Error
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Proofpoint
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Windows
Bluetooth Headset Troubleshooting Guide
Reset your Domain password
How to find the name of a computer
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Set Default Apps in Windows
Workaround for File Explorer Crashing
Worldox
NetDocuments
3CX
Sitelink
Security
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VPN
Printers & Scanners
How to add a network printer
How to change printer settings such as single-sided printing, page size, etc.
Mac
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- Remove Hidden Text / Metadata using DocXTools
Remove Hidden Text / Metadata using DocXTools
Updated by Cloud Collective Support
When you generate a document from ALF for example, the document can look normal as so:
When you click the show/hide button, hidden text/metadata shows up:
There isn't a default button to handle this, so this needs to be done through the DIY tool. Go to DocXtools in the tool bar and go find "Touch-up tools" Under the Touch-Up Tools button there is a Do It Yourself button.
- Delete Hidden Text
- Delete Hidden Text (Direct and Style Formatting)
Will look like a normal document after it's been run:
If you have further issues email us at support@cloudcollective.com or give us a call!