Multi-Factor Authentication

Multi-Factor Authentication (MFA) Setup (Android)

Before we begin:. Download the Microsoft Authenticator app from the IOS app store or Google Play store on your phone. This is the icon for the Microsoft Authenticator app. Click here to get the app f…

Cloud Collective Support
Updated by Cloud Collective Support

Multi-Factor Authentication (MFA) Setup (IOS)

Before we begin:. Download the Microsoft Authenticator app from the IOS app store or Google Play store on your phone. This is the icon for the Microsoft Authenticator app. Click here to get the app f…

Cloud Collective Support
Updated by Cloud Collective Support

How To Use Number Matching with Multi-Factor Authentication (MFA)

Number matching is a new method of authenticating who you are when signing into your account. When signing into your account you may be prompted to approve the sign in request and it might look somet…

Andy Luu
Updated by Andy Luu

Multi-Factor Authentication (MFA) Setup - SMS only

Before we begin: The default authentication method is to use the free Microsoft Authenticator app. If you have it installed on your mobile device, follow the instructions here to complete the setup w…

Updated

Changing Multi-Factor Authentication to a new phone

If you have a new phone or phone number and you'd like to change your multifactor authenticator app to it, follow the steps below: If your phone has been lost or stolen, please contact support@cloudc…

Alfred Chan
Updated by Alfred Chan

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