General
Introduction to AutoElevate
File Naming Best Practices
IT Support Guide
How to access the service desk portal
Microsoft Office / Office 365
Mobile Device Setup
Setting up Teams on iOS
Setting up Outlook app for iOS
IOS Intune Setup
Android Intune Setup
How to set up a mobile hotspot (iPhone/Android)
Outlook Mobile Sync Fix
Installing Microsoft Teams on iOS
Installing Microsoft Teams on Android
Outlook App Setup on Android
Link Office 365 to Android (Samsung) Apps
Add an O365 account to Blackberry Hub
Outlook App Setup on IOS
Multi-Factor Authentication
Multi-Factor Authentication (MFA) Setup (Android)
Multi-Factor Authentication (MFA) Setup (IOS)
How To Use Number Matching with Multi-Factor Authentication (MFA)
Multi-Factor Authentication (MFA) Setup - SMS only
Changing Multi-Factor Authentication to a new phone
Teams
Guide to Physical Phones
Signing into a Physical Phone for Teams
Teams Troubleshooting
Basic Teams Voice Information
Call Forwarding in Teams
How to Setup and Do Self Password Reset MS 365 Account
Onedrive and Known Folder Move (KFM)
Access your Online Archive in the Outlook Client
Sharing Files with Onedrive Desktop
Add Public Folder Calendars
Share/Grant Permissions to Calendar in Office (Desktop)
How to add Teams "Call me" Signature hyperlink
How to add safe sender
Accessing Quarantined Emails
How To Password Protect your Office Files
Microsoft Defender for Office 365 & The Report Messages Add-On
Working with SharePoint
How to Remove Metadata from Microsoft Word Files
Add Shared Calendar
Invite users to mail lists
Sharepoint
Find & release quarantined messages in Exchange Online
Exporting OneNote Notebook
Sync your SharePoint Libraries to Windows Explorer
Sharing Files with OneDrive
How to Create Signature Auto Text in word
Set Signature in Outlook
Add Public Folder Contact Lists
Activate Office 365
Add Quick Access Toolbar from Saved File
Located Item/Folder Missing in Outlook
Add Shared Mailbox in Outlook
Add Public Folder Calendars
Share Outlook Contacts Folder
Recover Deleted Outlook Items
Find Folder Path in Outlook
Add Public Folder Contact Lists
Remote Desktop
How to Redirect Remote Print Jobs to a Home Printer
Edit Remote Desktop settings on Windows 10
Edit Remote Desktop settings in Microsoft Remote Desktop 10
Microsoft MFA for Remote Desktop Gateway
Access Remote Desktop via Android Tablet/Phone
M365 MFA for RDG - Temporary Bypass Policy
Change your RD Gateway URL (Mac)
Change your RD Gateway URL (Windows)
Use Remote Desktop from a Mac
Use Remote Desktop on a mobile device
How to change your password in a remote connection
Getting Started on a new Remote Desktop Server
Get Sound on a Local Machine from a Remote Session
Adobe
Change New Adobe Acrobat Pro to Old Adobe Acrobat Pro
Adobe PDF Combine Tool Error
Set Adobe To Be Default PDF Reader
How to activate your Adobe account
Proofpoint
Security
Windows
Bluetooth Headset Troubleshooting Guide
Reset your Domain password
How to find the name of a computer
Strategies for managing maximum file length limits
Clear Chrome Cookies & Cache
Set Default Apps in Windows
Workaround for File Explorer Crashing
Worldox
NetDocuments
3CX
Sitelink
Security
VPN
Printers & Scanners
How to add a network printer
How to change printer settings such as single-sided printing, page size, etc.
Mac
Teams
Guide to Physical Phones
A Guide to Teams on a Physical Phone. The goal of this guide is to get familiarized/be refreshed on how the physical phones work. By the end of this guide you will be able to: Make a call, add people…
Signing into a Physical Phone for Teams
How to Sign in to a Physical Teams phone. It is that time of the quarter to reset your password! But now your Teams phone is showing as offline. This guide will show you how you can get signed back i…
Teams Troubleshooting
Troubleshooting Guide for Teams. Introduction: Oh no! Teams isn't working and I can't get any message or receive any calls. The objective of this guide is to get you through some basic steps to resol…
Basic Teams Voice Information
Calling Features. How to make a call: Use the dial pad to make a call Click the Calls Tab. Enter either the name or phone number of the user you wish to call. Hit the call key. Adding extra users to…
Call Forwarding in Teams
Call forwarding, call groups, and simultaneous ring in Teams. You can forward calls to another number or Teams member, or ring another number at the same time as your work number. Set up call forward…
